Founder & Owner
Hello, my name is Sonia Collis and I am the founder and owner of InCasa Home Care Services Inc. I come from a close and caring Portuguese family. My passion for helping people came to light when my grandmother passed away in 2010 from Cancer. I witnessed my grandmother going through the last stages of life with inconsistent care provided by caregivers, a lack of resources, and a feeling that she did not have the supports she desperately needed.
My passion for helping others came shortly after that time, as I wanted to make a difference and help people in need. Just like you may be experiencing in your own life, our families have seen the effects that diseases and aging can have on parents and loved ones. I have been enrolled as a nurse for the past 10 years and continue to enhance my skills working for public health. Working in the Home Care industry, I have gained knowledge on how to assist family and loved ones with government assistance. As a valued part of InCasa Home Care Services, my team of healthcare professionals will treat you as a family member rather than a client. So, to each person reading this, InCasa will be here for you to support you every step of the way!
Owner and Director of Operations
Hello, my name is Zuzan Hussein. My passion is to help and bring healing to people who are facing challenges in life. This passion came full circle when my grandfather was diagnosed with Alzheimer’s disease. Through this process with my family member, I came to realize that each person requires a specific individual care plan. My hope is that each and every client feels like they are part of our family. I strive to provide meaningful, personalized, quality care that builds strong bonds between myself and my clients. Also, my goal is to allow loved ones to remain in the comfort of their own homes. My formal training and education is as a healthcare aid and I also have an HR background. I have been in the healthcare field for the past 16 years. I look forward to meeting each of you throughout your healing journey.
Hello, my name is Berisa Ebrakovic. I currently have a degree in business management and have worked in this field for the past 20 years. With my experience in accounting and business, you will be able to trust that your invoices are completed promptly and professionally. I also have experience assisting clients with government billing. In my spare time, I like to go for walks, garden, and spend time with my family.
Business Development Manager
Hi, my name is Teresa. I am a Mother of two boys, a wife, and a caregiver. Since I was a young girl, I was the primary caregiver for my parents, helping with translating and administering medications. As time progressed, helping my Parents with their care became part of my lifestyle. I strive to provide dignity, compassion, and respect to those who are most vulnerable.
Client Service Manager
Hello, my name is Veronica. I have been part of the medical field for the past 34 years. My main role as a Client Service Manager is to meet with each client and get an understanding of their specific needs. I will then hand select a caregiver that would be a perfect match based on your needs and care requirements. In my spare time, I enjoy spending time with my husband, children, and grandchildren.
Hello! My name is Michelle DeSousa and I am the Client Care Manager here at Incasa HomeCare. I am very family orientated; married with two children and very close with my extended family.
I starting working in the health care industry over 14 years ago and it is my passion. I brought my work home with me (literally) several years ago when I became my own aging parents’ care giver during the last years of their lives. This experience gifted me an even greater passion for providing care services for our senior population.
I chose to work for Incasa Home Care because of their prestigious reputation for providing kindness, respect and dignity for Alberta seniors. I am grateful to have a career here at Incasa Home Care where I can give back to the community in a meaningful way.
My goal as the Client Care Manager is to make sure all clients have a customized care plan that meets their needs, expectations, and their families’ goals. I believe that only a high standard of quality care is acceptable for every client we work with. I look forward to one on one consultations with each new family who choose us, and take pride in establishing a dignified plan for the care of each senior entrusted to us.