Sonia is a beautiful and compassionate individual. Sonia is an individual who cares, listens and who is very transparent. She shows her values by stopping at nothing to help others who are in need. On her own personal time, Sonia was able to assist my mother in law with weekly Injections until my mother in law’s primary nurse returned. Sonia is also very resourceful; she was also able to assist my mother in law and I on receiving government funding through Alberta Health Services. If anyone who is looking for a compassionate, dedicated and transparent home care agency to assist your loved one, InCasa Home Care Services in the perfect place.
I appreciated Sonia’s quick response to my questions about housing and care for a close family friend. She gave me guidance and advice on how to navigate through AHS. She was very easy to speak to and was knowledgeable in her responses.
It was a pleasure working with Sonia and Zuzan. My case manager, did everything she could possibly do to get my mom urgent care when AHS was unable to provide services due to the pandemic. The Health Care Aids that looked after my mom were very kind and considerate. I would have no problem hiring Incasa again if needed in the future. Thanks for all your hard work!!
During times of hardship, I am grateful to have been blessed with the support of Zuzan. She is beyond compassionate and professional from the moment we met. She made sure that we had everything we needed and that we were taking care of. She Knew very well how stressful and overwhelming it is to deal with work during this time of COVID and be there for my loved one. She was efficient, calm, and caring, we were able to connect with different resources available thanks to her help and knowledge.
She made the process amazingly easy for us and treated my loved one as her own. During uncertain times and times of need her unmatched trust really came through, the transition to receive service was exceptionally smooth and efficient. Incasa was able to perfectly match the caregiver to my loved one’s needs. Our caregiver was knowledgeable, compassionate and was able to establish a relationship between myself and my loved one. If you are looking for support for your self or loved ones, I would highly recommend Incasa home care services. I cannot say enough great things about the services we have received.
The Durrant Family
I can not express enough how grateful our family is for the help that InCasa provided for our father, Ernest Durrant. Sonia and Zuzan first did a full assessment of our dad’s needs and then put together a comprehensive plan to implement support systems so that Dad could meet his personal goal of living in his home until he was 100 years old.
Incasa Home Care Services excelled at providing most services directly and sourced out others that would benefit our Dad. Within a short time, Incasa team had the following services in place: footcare, light housekeeping, blister packing of medications, home emergency medical alert system, companionship visits, personal care, some meal preparations, community transportation information, and critically important information for the family to help navigate the medical system efficiently.
The team at Incasa Home Care are extremely hard working and treated our Dad like family. He was so appreciative of the services InCasa provided for him in his home. Sonia and Zuzan are a very good communicator and continue to touch base with us now that Dad, age 102, is in a private care home. We would highly recommend Incasa and their staff without reservation to be trusted with your family members as they are compassionate, caring, and professional.